ACCESSIBILITY STATEMENT

​​At Beneath the Map Travel, we are committed to ensuring that our website and services are accessible to all people, including individuals with disabilities. We believe that everyone should have the opportunity to explore the world, and that begins with ensuring our digital presence is inclusive and accessible.

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We are continuously working to improve the accessibility and usability of our website to ensure we provide equal access to information and functionality for all our visitors, regardless of their abilities or the technologies they use.

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Accessibility Standards

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Beneath the Map Travel strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, issued by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and are recognized internationally as the standard for web accessibility.

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Our website aims to meet the following standards:

• Americans with Disabilities Act (ADA) - Title III requirements for public accommodations

• Section 508 of the Rehabilitation Act - U.S. federal accessibility standards

• WCAG 2.1 Level AA - International web accessibility guidelines

• European Accessibility Act (EAA) - EU accessibility requirements (where applicable)

 

Accessible Features of Our Website

 

We have implemented the following features to make our website more accessible:

 

Navigation and Structure:

• Logical heading structure for screen reader navigation

• Consistent and predictable navigation throughout the site

• Skip navigation links to bypass repetitive content

• Clear and descriptive page titles

• Breadcrumb navigation where applicable

 

Content:

• Alternative text (alt text) for all meaningful images and graphics

• Descriptive link text that makes sense out of context

• Clear, simple language with minimal jargon

• Properly structured lists and tables

• Transcripts or captions for audio and video content (where applicable)

 

Visual Design:

• Sufficient color contrast between text and background (minimum 4.5:1 ratio)

• Text that can be resized up to 200% without loss of functionality

• No reliance on color alone to convey information

• Readable fonts and adequate spacing

• Responsive design that works on various screen sizes and devices

 

Functionality:

• All interactive elements accessible via keyboard navigation

• Visible focus indicators for keyboard users

• Forms with clear labels and error messages

• No time limits that could disadvantage users who need more time

• No content that flashes more than three times per second (to prevent seizures)

 

Assistive Technology Compatibility

 

Our website is designed to be compatible with:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)

• Screen magnification software

• Speech recognition software

• Keyboard-only navigation

• Alternative input devices

 

Travel Services Accessibility

 

Beyond our website, we are committed to providing accessible travel experiences:

 

Trip Planning:

• We welcome inquiries about accessibility needs and requirements

• We provide detailed information about physical demands of activities

• We work to accommodate diverse mobility, sensory, and cognitive needs

• We can arrange accessible transportation and accommodations where available

 

Communication Options:

• Multiple ways to contact us (email, phone, contact form)

• Accommodations for different communication preferences

• Extended response times available upon request

• Assistance available for completing forms or bookings

 

Travel Accessibility Information:

• We provide honest, detailed information about accessibility at destinations

• We share information about terrain, physical requirements, and accessibility features

• We can connect you with accessible travel resources and specialists

• We work with local partners to arrange necessary accommodations

 

Known Limitations and Ongoing Efforts

 

While we strive for full accessibility, we acknowledge that some areas may not yet meet all accessibility standards:

• Some third-party content (embedded maps, booking widgets, social media feeds) may have accessibility limitations beyond our control

• Historical images or documents may lack complete alt text descriptions

• Some PDF documents may need accessibility improvements

• Certain interactive features may require ongoing optimization

 

We are actively working to address these limitations and continuously improve our website's accessibility.

 

Third-Party Content

 

Our website may contain links to third-party websites and services (such as booking platforms, mapping services, and social media). We cannot guarantee the accessibility of third-party content, but we strive to partner with accessible service providers whenever possible. If you encounter accessibility barriers on linked sites, please contact those organizations directly.

 

Accessibility Testing

 

We regularly test our website using:

• Automated accessibility testing tools

• Manual testing with keyboard navigation

• Screen reader compatibility testing

• User testing with people with disabilities

• Color contrast analyzers

• Mobile accessibility testing

 

Feedback and Assistance

 

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

 

Contact Information:

• Email: [Insert Email Address]

• Phone: [Insert Phone Number]

• Mail: [Insert Mailing Address]

• Contact Form: [Insert Link to Accessible Contact Form]

 

When reporting an accessibility issue, please include:

• The page URL where you experienced the issue

• A description of the problem

• The assistive technology you were using (if applicable)

• Your contact information so we can follow up

 

We will make every reasonable effort to respond to accessibility inquiries within 3 business days and to resolve reported issues as quickly as possible.

 

Alternative Formats

 

If you need information from our website in an alternative format, we will work to provide it in a timely manner. Available formats may include:

• Large print

• Plain text email

• Audio description

• Simplified language versions

• Other formats upon request

 

Requesting Accommodations for Travel Services

 

If you require specific accommodations for your travel experience, please inform us as early as possible in the planning process. We will work with you and our local partners to:

• Understand your specific needs

• Identify suitable destinations and activities

• Arrange necessary accommodations and support

• Provide detailed accessibility information

• Ensure a safe and enjoyable travel experience

 

Please note that some destinations or activities may have inherent accessibility limitations due to terrain, infrastructure, or other factors. We commit to providing honest, detailed information so you can make informed decisions.

 

Updates and Monitoring

 

We are committed to ongoing accessibility improvement. Our efforts include:

• Regular accessibility audits of our website

• Staff training on accessibility best practices

• Incorporating accessibility into our design and development processes

• Staying informed about evolving accessibility standards

• Seeking feedback from users with disabilities

 

This accessibility statement will be reviewed and updated at least annually, or when significant changes are made to our website or services.

 

Legal Compliance

 

Beneath the Map Travel is committed to complying with all applicable accessibility laws and regulations, including but not limited to:

• Americans with Disabilities Act (ADA)

• Section 508 of the Rehabilitation Act

• Air Carrier Access Act (ACAA) - where applicable to booked air travel

• State and local accessibility requirements

 

Enforcement and Complaint Process

 

If you believe you have been discriminated against based on disability or have experienced accessibility barriers that we have not adequately addressed, you may:

1. Contact us directly using the information above

2. File a complaint with the U.S. Department of Justice (ADA complaints): https://www.ada.gov/filing_complaint.htm

3. Contact your state or local civil rights office

4. Seek other legal remedies as available under applicable law

 

Date of Last Review

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This accessibility statement was last reviewed and updated on October 14, 2025.