Privacy Policy

Beneath the Map Travel Privacy Policy

At Beneath the Map Travel, accessible from beneaththemaptravel.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by Beneath the Map Travel and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Effective Date: October 14, 2025

Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

Scope of This Policy

This Privacy Policy applies to our online activities and is valid for visitors to our website and clients who use our travel planning services with regards to the information that they share and/or we collect. This policy also applies to information collected through email correspondence, phone calls, and other communications related to our travel booking and planning services.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

We may collect the following types of information:

Contact Information:

Name, email address, phone number, mailing address
Emergency contact information

Travel Planning Information:

Passport details and citizenship information
Travel dates, destinations, and preferences
Dietary restrictions and food allergies
Physical fitness levels and health considerations relevant to travel activities
Special accommodations or accessibility needs
Travel companion information

Financial Information:

Payment card details (processed securely through third-party payment processors)
Billing address

Communication Records:

Contents of messages, emails, and attachments you send us
Records of phone conversations for quality assurance and trip planning purposes
Preferences and feedback about travel experiences

Technical Information:

IP addresses, browser type, Internet Service Provider (ISP)
Date and time stamps, referring/exit pages
Pages visited on our website and click data

How We Use Your Information

We use the information we collect in various ways, including to:

Plan, book, and coordinate customized travel experiences
Communicate with you about your trip itinerary, bookings, and travel arrangements
Coordinate with local guides, accommodations, activity providers, and other travel service partners
Provide customer service and support before, during, and after your trip
Process payments and maintain financial records
Send you trip confirmations, updates, travel documents, and important safety information
Improve, personalize, and expand our services
Understand and analyze how you use our website
Send you newsletters, travel tips, and promotional offers (you may opt out at any time)
Comply with legal obligations and protect against fraud
Maintain records for business operations and tax purposes

How We Share Your Information

We may share your personal information with:

Travel Service Providers: We share necessary information with airlines, hotels, accommodations, local guides, activity operators, transportation providers, and other third-party vendors to facilitate your travel bookings and experiences.

Payment Processors: We use secure third-party payment processors to handle financial transactions. We do not store complete credit card information on our servers.

Local Partners and Hosts: When arranging homestay experiences or locally-guided activities, we share relevant information with our trusted local partners to ensure they can provide appropriate accommodations and experiences.

Legal Requirements: We may disclose your information when required by law, court order, or governmental authority, or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Travel records may be retained for up to 7 years for business, tax, and legal purposes.

International Data Transfers

As a travel company operating globally, your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request copies of your personal data Rectification: Request correction of inaccurate information Erasure: Request deletion of your personal data (subject to legal retention requirements) Restriction: Request limitation on processing of your data Objection: Object to our processing of your personal data Portability: Request transfer of your data to another organization

Opt-Out: Unsubscribe from marketing communications at any time Do Not Sell: California residents can request that we not sell personal information (we do not sell personal data)

To exercise any of these rights, please contact us. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Beneath the Map Travel uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Optimize content based on your browser type
Analyze website traffic and user behavior

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand website usage
Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Third-Party Services

Google Analytics: We use Google Analytics to analyze website traffic. Google uses cookies and may collect data about your use of our website. You can opt out at https://tools.google.com/dlpage/gaoptout

Advertising Partners: We may use third-party advertising services. These partners may use cookies and similar technologies. Their privacy policies can be found at:

Google: https://policies.google.com/technologies/ads

Social Media: Our website may include links to social media platforms. We are not responsible for the privacy practices of these external sites.

Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided information to us, please contact us immediately, and we will promptly remove such information.

For travel services involving minors (under 18), we require parental or guardian consent and collect necessary information to ensure their safety during travel.

Travel-Specific Considerations

Health and Safety Information: We may collect health and fitness information necessary to ensure safe travel experiences. This information is kept confidential and shared only with relevant service providers as needed.

Passport and Visa Information: We collect passport and citizenship details to assist with visa applications and meet legal travel requirements. This sensitive information is handled with extra security measures.

Travel Insurance: We recommend travel insurance and may share necessary information with insurance providers if you choose to purchase coverage through us.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Beneath the Map Travel

beneaththemaptravel@gmail.com

[Insert Phone Number]

[Insert Mailing Address]

Governing Law

This Privacy Policy is governed by the laws of [Insert Jurisdiction], without regard to conflict of law principles.